Shipping policy

Shipping Policy

We aim to process and ship all orders as quickly as possible while ensuring your items are carefully packed and prepared for delivery.

Order Processing

Orders are normally processed within 1–3 business days after payment has been successfully received. During busy periods, holidays, or promotional events, processing may take slightly longer.

Shipping Times

Estimated delivery times may vary depending on the destination, shipping method, carrier, customs procedures, and other factors outside our control.

Once your order has been dispatched, you may receive tracking information where available. Please note that tracking updates can take some time to appear after dispatch.

International Orders

International orders may be subject to customs duties, taxes, or other charges imposed by the destination country. Any such charges are the responsibility of the customer unless otherwise stated at checkout.

Delivery Delays

We are not responsible for delays caused by shipping carriers, customs clearance, weather conditions, public holidays, incorrect delivery information, or other circumstances beyond our reasonable control.

Incorrect or Incomplete Address

Please ensure that your shipping information is accurate before completing your purchase. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for reshipment.

Lost or Damaged Packages

If your package appears to be lost, delayed, or damaged during transit, please contact us as soon as possible so we can assist you with the appropriate next steps.

Contact Us

If you have any questions regarding shipping or your order, please visit our Contact Us page and submit your inquiry. Our support team will review your request and respond as soon as possible.